> [!tldr] Various names for the same basic concept I'm not sure why I wrote this note. But units of individual work across various contexts and domains that I've seen: - Ticket - Project - Issue - Epic/story/ other [[Agile]] [[Scrum]] things - Lot All of these are business objects independent of the actual problem that ride alongside it for documentation, supporting resolution, capturing [[Note Types#Project Notes]], etc. Having [[Standard Processes]] for this sort of thing is good for your standard [[Maintenance and Operation]] type work. **** # More ## Source - self