> [!tldr] A question to use with people to get better clarity on their problems An interesting technique used in some therapies - including couples therapies. "If while your were sleeping some miracle occurred and your problem was solved, what would be the first thing you'd notice that made you realize it?" This question was asked to bickering spouses and their mutual response was both about the other person actually listening to them without just waiting for their turn to speak. This also feels like a useful technique in the context of business to shine a light on specific problems that can be addressed when the complaints are too big or general. This reminds me of [[The Broken Windows Theory]], which feels like someone somewhere said "the windows would not be any more broken windows." **** # More ## Source - [[Switch (book)]]